Guest Manager usernames case sensitivity

  • 2
  • Question
  • Updated 5 years ago
  • Answered
On our Guest Manager usernames are case sensitive. This is causing some confusion with users logging on via CWP. Does anyone know how to change the case sensitivity of the username in GM?
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Rob

  • 42 Posts
  • 5 Reply Likes

Posted 5 years ago

  • 2
Photo of Rob

Rob

  • 42 Posts
  • 5 Reply Likes
I got my answer... No way to change the case sensitivity of usernames. Its a little disappointing and frustrating especially because apple capitalizes the first letter automatically in the username field and my users complain that the accounts we give them don't work... it may be more secure but its just a bigger headache for us.