Free AP130 - Isn't Accepting Users - Not Sure What I'm Missing

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Hello, I have 3 SSID's configured (1 open w/ splash page, 1 PPSK, and 1 RADIUS authenticated network). It seems either the radios aren't broadcasting, though the configuration is broadcasting.

The switch port settings are:

 switchport trunk encapsulation dot1q
 switchport trunk native vlan 12
 switchport trunk allowed vlan 1,12,231-233
 switchport mode trunk
 switchport nonegotiate

Thank you for any assistance -
Shawn
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secno2322

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Posted 2 years ago

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secno2322

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Do I need to set up a controller on a server for the AP?
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Brian Powers, Champ

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You do not need any sort of "controller".  Does a "show int" show up for the interfaces?  

You could also do a show run and paste that in here and we could look at it to see what else may not be correct.
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secno2322

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Thank you for the reply. I did the following while ssh'd into the AP130:

AH-300680#show run
capwap client server name hmng-prd-va-cwps-02.aerohive.com
capwap client server backup name hmng-prd-va-cwpm-01.aerohive.com
AH-300680#show int
State=Operational state; Chan=Channel;
Radio=Radio profile; U=up; D=down;

Name        MAC addr      Mode   State Chan(Width) VLAN   Radio      Hive       SSID
-------- -------------- -------- ----- ----------- ---- ---------- ---------- ---------
Mgt0     885b:dd30:xxxx    -       U     -            1     -        hive0        -
Eth0     885b:dd30:xxxx backhaul   U     -            1     -        hive0        -
Wifi0    885b:dd30:xxxx access     U     6(20MHz)     -  radio_ng0     -          -
Wifi0.1  885b:dd30:xxxx access     D     6(20MHz)     -  radio_ng0   hive0        -
Wifi1    885b:dd30:xxxxdual       U    36(80MHz)     -  radio_ac0     -          -
Wifi1.1  885b:dd30:xxxx backhaul   U    36(80MHz)     1  radio_ac0   hive0        -

The SSID's are set up; however, I don't see them with a WiFi Analyzer nor above. I have pushed the configs too.
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Brian Powers, Champ

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There is no config on the AP but the primary and backup HM server name.  So whatever you pushed to it, did not take.  Either there was VLAN snafu or something that caused the AP to lose its connection to its HM for 15 minutes and it rolled back to the prior config (with just those two lines).  
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Nick Lowe, Official Rep

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What do you get from "show capwap client"?

Nick
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secno2322

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Thank you for the information and here are my answers?

Brian - what protocol/ports should be open to allow a push?

Nick - please see below

AH-300680#show capwap client
CAPWAP client:   Enabled
CAPWAP transport mode:  HTTP on TCP
RUN state: Connected securely to the CAPWAP server
CAPWAP client IP:        10.12.2.4
CAPWAP server IP:        54.86.52.73
HiveManager Primary Name:hmng-prd-va-cwps-02.aerohive.com
HiveManager Backup Name: hmng-prd-va-cwpm-01.aerohive.com
CAPWAP Default Server Name: redirector.aerohive.com
Virtual HiveManager Name:
Server destination Port: 80
CAPWAP send event:       Enabled
CAPWAP DTLS state:       Enabled
CAPWAP DTLS negotiation: Enabled
     DTLS next connect status:   Enable
     DTLS always accept bootstrap passphrase: Enabled
     DTLS session status: Connected
     DTLS key type: passphrase
     DTLS session cut interval:     5 seconds
     DTLS handshake wait interval: 60 seconds
     DTLS Max retry count:          3
     DTLS authorize failed:         0
     DTLS reconnect count:          0
Discovery interval:      5 seconds
Heartbeat interval:     30 seconds
Max discovery interval: 10 seconds
Neighbor dead interval:105 seconds
Silent interval:        15 seconds
Wait join interval:     60 seconds
Discovery count:         0
Max discovery count:     3
Retransmit count:        0
Max retransmit count:    2
Primary server tries:    0
Backup server tries:     0
Keepalives lost/sent:    13/3611
Event packet drop due to buffer shortage: 0
Event packet drop due to loss connection: 84
 
---------------------------------------------

Thank you for the assistance, best regards,
Shawn
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Brian Powers, Champ

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The fact that its showing connected is fine.  Even though its using HTTP over TCP.  I believe the issue to lie in the VLANs on the switchport and the VLAN configuration in the network policy that you are applying to the AP.
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Nick Lowe, Official Rep

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Indeed. I just wanted to check what the output was. I suspect config rollback is likely to be the cause of this too.
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secno2322

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The update to the AP is failing.. I removed the native vlan trunk command, but still no go...  the other AP's on the network have this type of port configuration.

Any ideas? Thank you!
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Brian Powers, Champ

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I'd still bet on something to do with VLAN mismatching on the ethernet port and the network policy as the culprit here.  Based on your original post, the native VLAN for the Network Policy should be 12 and most likely the mgmt VLAN as well.