Finding Configuration Items Associations

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  • Updated 5 years ago
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When deleting a User Group, I get "The removal failed because "Guest-EHES-Daily" is still in use by another configuration item. Please disassociate references to this item from other configuration items before removing it."

Is there a way of finding what else is using this? I've gone as far as deleting the SSID that this was associated with.
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Robert Haviland

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  • anxious

Posted 5 years ago

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Andrew Garcia, Official Rep

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Have you deleted all local user accounts that are members of that group?
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Andrew Garcia, Official Rep

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To find objects that link to the object you are trying to delete, you can use the search bar in Policy Configuration side bar.



As you can see in the results, my search returned the name associated with the Local User Group, the SSID, and the user accounts.
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Robert Haviland

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I'll give this a try. Sorry I haven't replied sooner. Been on vacation.
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Jeff Haydel

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Robert, if Andrew's search doesn't unveil the culprit try also going into a Network Policy that includes switching (in versions 6.0X and later.) Click on the link to add a Device Template and see if there is a Device Template in there that might reference that User Profile. You'll need to remove that reference or delete that Device Template in order to remove that User Profile.

I hope you get this solved, let us know if we need to help you dig deeper though!

Jeff H
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Robert Haviland

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In this case, it was a User Manager attached to a policy that held it up. Once I removed that association, all was good. I haven't tried the Device Templates yet. Got 6.1r1 installed yesterday and ready to check it out.
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Joel Satterley

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I'm also getting this message when trying to remove a local user group, there are no users in the group and the search shows only the local user group itself.

Where else can we look?
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Crowdie, Champ

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The one I always forget is to remove the objects from the access point's configuration (Monitor -> All Devices -> [AP Name] -> Modify).
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Joel Satterley

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Nope, still can't find it....it's hidden very well!