Error when logging into support portal

  • 2
  • Question
  • Updated 5 years ago
  • Answered
Am I the only one getting this when trying to view a case? It logs in fine. Tested on iPhone and Mac in multiple browsers
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Bradley Chambers, Champ

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Posted 5 years ago

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Photo of Brian Ambler

Brian Ambler

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Hi Bradley,

I just tested my Support Portal login on the following platforms/browsers and all were able to successfully log in and view a case.

Mac OS X 10.8.3
Safari 6.0.4: OK
Chrome 27.0.1453.110: OK
Firefox 21.0: OK
Opera 12.15: OK

Windows 7 SP1
Chrome 27.0.1453.110: OK
Internet Explorer 10: OK
Firefox 21.0: OK
Opera 12.02: OK
Safari 5.1.7: OK

This may be a unique issue you are experiencing with your account, I would recommend calling into support and see what they can do to sort this out.