Error "Select at least one scan channel." after creating 2 new radio profiles

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  • Updated 1 year ago
Hi again,

one additional issue while setting up my new WiFi environment.

I've duplicated the 2.4 and 5 GHz Radio profiles for my AP130. I guess after activating DFS I am not able to do any changes in the new profiles everytime I try to do any changes in the profiles now I get the error "Select at least one scan channel.". What does this mean, what can I do?

Please help. Thanks in advance.

Best regards,
Bernd
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Bernd Heissenberger

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Posted 1 year ago

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Metka Dragos

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Bernd, I tried to reproduce with no luck. Please give me the deatiled steps you take to get the error. Thank you
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Bernd Heissenberger

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Hi.

Thanks for your answer! Sure, here are the detailed steps to reproduce the issue:

* Login to a HiveManager Connect account
* Browse to Configre => Common Objects => Radio Profiles
* Clone the profile "radio_ng_ac0" and name it "test"
* Set the Channel Width up to 80 MHz
* Activate "Dynamic Frequenca Selection"
* Save the new Profile

* Now open the new created profile to edit
* Just click "Save"

* The error message "Select at least one scan channel." appears

Just tried it again:


Thanks in advance for your help.

Best regards,
Bernd
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Metka Dragos

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Thank you for the detailed steps. I still cannot reproduce it. did you logout and login from HiveManager?

If yes and you still have a problem, please contact AH support
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Bernd Heissenberger

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Good morning guys,

I don't know what has happened but today after I've logged in to HiveManager I got a notification that there was some update and now it's working for me. I can change the radio interfaces and also save the settings without any error.

@Per Borup: I would be interested in the state of your HiveManager. Is it also working there now?

Best regards,
Bernd
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Bernd Heissenberger

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That's quite interesting now, ... error appears again.:-(
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Bernd Heissenberger

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Update: Haaa, ... I'VE CHECKED IT!

Microsoft Edge => Error appears
Mozilla FireFox => No Errors

The problem depends on the browser which is used for configuration!

@ Metka Dragos: Since I don't have a support contract, I was not successful contacting them a few days ago. Please escalate this to your colleagues that they can fix  the problem.

For me it's OK now. - I will just use FireFox for configuration.

Best regards,
Bernd
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Metka Dragos

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Plaese make sure that your browser cache is clear. I will make sure we pay attention to this in case we really have an elusive bug. Thank you
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Metka Dragos

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Thank you for this information.