Duplicate Serial Numbers in system

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  • Updated 4 years ago
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We've been donated a number of aerohive AP's, and the licening has all been processed. MyHive is all ready. But, the AP's still seem to be listed against the former owners - so, we can't use them until they've been removed from the other MyHive account
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Ally E

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Posted 4 years ago

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Crowdie, Champ

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You need to raise a support case with Aerohive and they have the ability to remove the serial numbers from the system.