Disconnecting WiFi Voip devices

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  • Updated 2 years ago
We are running a Wifi Voip network thru AP121 mainly and AP170 aerohives connecting to Cisco2960/3750's PoE switches. 
The policies/profiles/SSID configuration conform the Interoperability-Certification_Aerohive_Ascom
however we are having lots of problems with disconnecting devices.
We are using Mitel 5624 WiFi phones. Tried 5 and 2.4Ghz but problems remain.
Switch port config  have auto qos voip trust  included and are in trunk with native Vlan.
Is there anything we can do to improve the performance for WiFi Voip connections on the switches ? Is there a specific port config for these switches ?
We have tried many different versions on the AP's but now are running mostly  HiveOS 6.4r1a.2103.
Your help/suggestions would be very much appreciated.
Photo of Rik Bernhard

Rik Bernhard

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Posted 3 years ago

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Photo of Justin Bailey

Justin Bailey

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Hi Rik,

did you ever get a resolution for this issue? We are having similar problems.

thanks,
Justin