DHCP Issue on Certain Clients

  • 1
  • Question
  • Updated 1 year ago
We have just recently setup 3 x AP230's with 3 different VLANs setup. 2 of the VLANs have DHCP severed off our ASA firewall and those have no issues with clients joining and getting DHCP. Our internal VLAN which has DHCP being severed off our of domain controller server consistently has issues where some clients can connect and pull and address with no issues and others get the typical 169.254... address. I can't seem to find a fault as to where the issue is as to why only certain clients can't get DHCP from this VLAN. I have rebooted the APs and nothign seems to want to allow these clients to grab an address. All APs are running the latest firmware through the NG portal. Anyone else having DHCP issues?
Photo of Ryan Rosenkaimer

Ryan Rosenkaimer

  • 7 Posts
  • 1 Reply Like

Posted 2 years ago

  • 1
Photo of Erik Gunnarsson

Erik Gunnarsson

  • 38 Posts
  • 6 Reply Likes
What firmware version do you have?
There have been some DHCP problems in 6.6r1. Try 6.5r3
If you do a client monitor, do you see a lot of dhcp offers and no request?
Photo of Nick Lowe

Nick Lowe, Official Rep

  • 2491 Posts
  • 451 Reply Likes
6.5r3a is available FWIW.
Photo of Arison Mercado

Arison Mercado

  • 113 Posts
  • 8 Reply Likes
I like Aerohive, but from the horrors I've experienced with continuous troubleshooting and support constantly suggesting to update to the latest firmware, I'm going to pass on this one and updating for awhile, even if its a "Golden release", and others seem to not have issue, I have never had any luck.
Photo of Regi Pradeeswaran

Regi Pradeeswaran

  • 12 Posts
  • 5 Reply Likes
<<< I like Aerohive, but from the horrors I've experienced with continuous troubleshooting and support constantly suggesting to update to the latest firmware, I'm going to pass on this one and updating for awhile, even if its a "Golden release", and others seem to not have issue, I have never had any luck.>>>

I totally agree with you Boss :-)  
Photo of Ryan Rosenkaimer

Ryan Rosenkaimer

  • 7 Posts
  • 1 Reply Like
There is clearly something going on with their latest builds that is causing a number of issues. Probably poor internal testing before releasing or they are just trying to do too much at once. I know things are being shaken up over their currently so maybe that's part of the problem.

Photo of MST

MST

  • 152 Posts
  • 3 Reply Likes
I have tried 6.8r3 which gave us a horror as well, reverting back firmware on access points to 6.5r4 with application signatures of 5.0.4 stabilizes most stuff. 

I wonder if HM which was upgraded to 6.8r3 can cause any issues?  All access points are using 6.5