Devices dropping connections problems

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  • Question
  • Updated 10 months ago
Our Apple iPads 2 AIR frequently dropping connection, we have 12 AP121 all of them are running HiveOS 6.5r6, the problem involves only the iPad2 AIR, other devices Mobile Phones, desktop PCs or notebooks works correctly. I tried some workarounds (resetting the wireless connection, switching off WiFi networking, etc) without success. What should I try? Thanks a lot.
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Mario Gavosto

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Posted 11 months ago

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Yusuf Tezcan

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Hi, there is a new update 6.5r7 for AP121.

If you want try, you can download Aerohive Support Page

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Tim Belfield

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Have the iPads been updated recently? If all the other devices are not having any issues I would suspect a driver issue. You should open a case with support. They will want you to capture data on the access point and the iPad.
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Crowdie, Champ

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I would configure an "Apple" SSID with the following settings: