Delayed Refresh - Monitor > Active Clients

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  • Updated 4 years ago
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Here's our setup:

HMOL version 6.1r1a
AP 121 -- HiveOS 6.1r1.1247

We noticed that a client's iPad and iPhone are still showing up on our HMOL's client monitor list. When in fact she has left the campus for about 24 hours already. 

Is this a bug?

Also noticed that most of the client's SESSION START TIME are almost a day old. Is there a command to restart an HMOL instance?

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  • anxious.

Posted 4 years ago

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Photo of Nick Lowe

Nick Lowe, Official Rep

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Did you try restarting the access point in question? The stale information, if confirmed, is more likely to be coming from HiveOS on an access point than HiveManager.

You should probably also get updated to HMOL 6.1r3 or 6.1r5 and then attempt to reproduce the issue with your HiveAPs running HiveOS 6.1r3b before looking in to this further.