Default DTLS passphrase is in use , AP230 isn't apearing HMOL

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  • Question
  • Updated 3 years ago
  • (Edited)
I try to upload AP230  to HiveManager Online .
But it's not apear on Controller

and i received this message from HMOL

Major    AH-15bac0           
Default DTLS passphrase is in use. Push a complete config to update the passphrase automatically, or set it manually and push a complete or delta config.




this my AP Log

AH-15bac0#show capwap client

CAPWAP client:   Enabled
CAPWAP transport mode:  UDP
RUN state: Connected securely to the CAPWAP server
CAPWAP client IP:        10.122.3.194
CAPWAP server IP:        54.154.176.79
HiveManager Primary Name:retail-amst-03.aerohive.com
HiveManager Backup Name:
CAPWAP Default Server Name: redirector.aerohive.com
Virtual HiveManager Name: xxxx@xxxx.com   (allow me hide it, not public)
Server destination Port: 12222
CAPWAP send event:       Enabled
CAPWAP DTLS state:       Enabled
CAPWAP DTLS negotiation: Enabled
     DTLS next connect status:   Enable
     DTLS always accept bootstrap passphrase: Enabled
     DTLS session status: Connected
     DTLS key type: passphrase
     DTLS session cut interval:     5 seconds
     DTLS handshake wait interval: 60 seconds
     DTLS Max retry count:   &zbsp;      3
     DTLS authorize failed:         0
     DTLS reconnect count:          0
Discovery interval:      5 seconds
Heartbeat interval:     30 seconds
Max discovery interval: 10 seconds
Neighbor dead interval:105 seconds
Silent interval:        15 seconds
Wait join interval:     60 seconds
Discovery count:         0
Max discovery count:     3
Retransmit count:        1
Max retransmit count:    2
Primary server tries:    0
Backup server tries:     0
Keepalives lost/sent:    37/43
Event packet drop due to buffer shortage: 0
Event packet drop due to loss connection: 8


and 


AH-15bac0#capwap ping retail-amst-03.aerohive.com

CAPWAP ping parameters:
    Destination server: retail-amst-03.aerohive.com (54.154.176.79)
    Destination port: 12222
    Count: 5
    Size: 56(82) bytes
    Timeout: 5 seconds
--------------------------------------------------
CAPWAP ping result:
    82 bytes from 54.154.176.79 udp port 12222: seq=1 time=229.643 ms
    82 bytes from 54.154.176.79 udp port 12222: seq=2 time=229.424 ms
    82 bytes from 54.154.176.79 udp port 12222: seq=3 time=229.236 ms
    82 bytes from 54.154.176.79 udp port 12222: seq=4 time=229.403 ms
    82 bytes from 54.154.176.79 udp port 12222: seq=5 time=229.610 ms
    ------- retail-amst-03.aerohive.com CAPWAP ping statistics -------
    5 packets transmitted, 5 received, 0.00% packet loss, time 6151.114ms
    rtt min/avg/max = 229.236/229.463/229.643 ms



AH-15bac0#ping retail-amst-03.aerohive.com
PING retail-amst-03.aerohive.com (54.154.176.79) 56(84) bytes of data.
64 bytes from 54.154.176.79: icmp_seq=1 ttl=43 time=227 ms
64 bytes from 54.154.176.79: icmp_seq=2 ttl=43 time=227 ms
64 bytes from 54.154.176.79: icmp_seq=3 ttl=43 time=227 ms
64 bytes from 54.154.176.79: icmp_seq=4 ttl=43 time=227 ms
64 bytes from 54.154.176.79: icmp_seq=5 ttl=43 time=227 ms

--- retail-amst-03.aerohive.com ping statistics ---
5 packets transmitted, 5 received, 0% packet loss, time 4002ms
rtt min/avg/max/mdev = 227.161/227.323/227.476/0.439 ms


AH-15bac0#ping 54.154.176.79
PING 54.154.176.79 (54.154.176.79) 56(84) bytes of data.

64 bytes from 54.154.176.79: icmp_seq=1 ttl=43 time=227 ms
64 bytes from 54.154.176.79: icmp_seq=2 ttl=43 time=227 ms
64 bytes from 54.154.176.79: icmp_seq=3 ttl=43 time=227 ms
64 bytes from 54.154.176.79: icmp_seq=4 ttl=43 time=227 ms
64 bytes from 54.154.176.79: icmp_seq=5 ttl=43 time=227 ms

--- 54.154.176.79 ping statistics ---
5 packets transmitted, 5 received, 0% packet loss, time 3999ms
rtt min/avg/max/mdev = 227.249/227.480/227.547/0.115 ms


 there are no FW rules and as well all the ports are opened as they should be. 

 I sure VHM correct, the server correct

i also change connection port 80  to  server 

Firmware AP : 6.4r1e HiveOS

Plz hep me troubleshoot this problem
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Hieu Nguyen

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Posted 3 years ago

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