Dashboard - SuperAdmin view

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  • Updated 4 years ago
Hi!

I hope someone will be able to help me with this question. If i login into HM-VA as a SuperAdmin...why i am only able to see the dashboard of "home" VHM instead of all VHM that i have in my HM-VA (around 10 VHMs in total)?

Thank you!

Best regards,

Aleš
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Aleš

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Posted 4 years ago

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Carsten Buchenau, Champ

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Hi there,

It's normal that you only see the Dashboard of the VHM you are currently connected to. Use the top-right Logout Menu to switch into any other VHM:

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Aleš

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Hi!

Thank you for answering. The reason why i am asking this is that I i am missing an overview of ALL VHMs in the Dashboard...in my opinion the super admin should have this view enabled, otherwise it doesn't make sense for me to constantly view all of my 10 VHMs every day. What happens if one day (hopefully) i will have them 100+ :)? So there is no functionality that would enable me to see the dashboard of all VHMs at once?

Thanks!

BR,

A
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Carsten Buchenau, Champ

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Nope.

If I were you, I would comment on this thread again and emphasize that this is a feature request :-)
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Mike Kouri, Official Rep

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Aleš,
Sorry, but in the current architecture of HiveManager there is no roll-up dashboard. The original rationale was that the individual VHM admins would be doing their normal work with their normal views, and that you would occasionally change to their view to assist or provide oversight.

We understand your desire, and we have plans to address it in future releases of HiveManager.
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Praveen Raghuraman

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Hi  Ales,

May we know what is basis for segmenting the VHMs in your deployment. What is the problem and use-case you would like us to address as part of a rollup view across VHMs ? 

Thanks
Praveen
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Aleš

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Hi!

I have been addressed with this "issue" by one of our end customers. This is a multi tenant deployment which can in 1-2 years time scale up to 20 different locations/VHMs or even more. All of these VHMs will be administrated by Super Admin, who needs to have a quick overview of complete statistic of ALL VHMs from a single location (number of up/down APs, traffic usage per VHM, number of connected client per VHM, etc,...). 

I think that for larger MSP (200+ VHMs) this functionality would be much appreciated...


BR,

A
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Carsten Buchenau, Champ

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We have a similar setup here, running several Hivemanagers for either many customers, or dedicated for a client with many VHMs (e.g. a school district).

I understand your requirements and where you are coming from, and we found that a Hivemanager alone is not sufficient for our MSP monitoring needs anyway. We always like running vendor-supplied systems for in-depth analysis and troubleshooting, but the first level and all alerting is always done by one higher-level monitoring tool. So we can monitor all systems from one place and configure sophisticated alerting and reporting (you don't want to use Hivemanager to send you AP-down-alerts via SMS...).

We use Check_MK, http://mathias-kettner.com/check_mk.html, and we got a plugin written for us that reads out relevant information from each Hivemanager via Rest API. The plugin is open-source and inside Check_MK now (and constantly being improved), see here: https://mathias-kettner.de/checkmk_check_hivemanager_devices.html

See here for additional discussions:
https://community.aerohive.com/aerohive/topics/ip_based_monitoring_of_remote_access_points_with_dyna...
https://community.aerohive.com/aerohive/topics/apdown_alerts_without_a_flood_on_capwap_delay_alerts

Having said that, I still see some good points in having a rollup view over all VHMs. Maybe not necessarily as a summary, as most data is really more location-related (interferences, retry and loss counts, ...), although I could imagine and Application usage and IPS/DDOS view as summary over all instances...

What could be nice though is to access all VHM data from the home Dashboard view, similar to the Maps view. Here we can already drill-down into each VHM without the need to switch back and forth between the instances.

Just my thoughts :-)