How do I customize visitor's label with PPSK credentials?

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  • Updated 2 years ago
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I would like to customize the label (or the sheet) generated by the operator when he creates a visitor credentials: when the sheet (or label) is printed, it ́s interesting including the logo or the name of the office, some instructions about how to connect, etc.
Is it possible to modify the label and sheet templates? I could'nt find how in HiveManage (v. 5.1r4)
TIA
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Jorge Futoshi Yamamoto

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Posted 5 years ago

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Andrew Garcia, Official Rep

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If you create a new user account with user manager admin credentials, this new admin account has the ability to create and modify print templates.

Once you log in as the user manager admin, go to User Manager > Account Templates.
From there, you can select or de-select certain pre-defined fields (visitor name, PPSK, SSID name, sponsor, etc). You can also further customize with your own text, using the Header HTML and Footer HTML fields.
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Jorge Futoshi Yamamoto

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Thanks! It worked!
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Sjoerd de Jong, Employee

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Since we have a lot of dutch Aerohive customers, we would like the opportunity to alter the labels. Like 'Visitor name' to 'Naam Bezoeker', 'PSK' to 'WiFi Code', 'End Time' to 'Geldig tot' etc. etc.

I don't see any possibilities to do that anywhere. Is it already possible?

Best regards,
Sjoerd
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Andrew Swingewood

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See my response below. If you are interested, please let me know.
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Sarah Banks

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That's a great idea! I'll pass that onto our ID Manager team.
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Andrew Swingewood

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We have had a similar customisation requirement to Sjoerd. We wished to add a logo, modify the labels and print the access information on a Dymo label directly from the portal.

I enabled this by adding a button to the footer and additional code to the header which reads the table data displayed and then passes the details to an internal Javascript page which creates the label and sends it directly to the Dymo printer using the Dymo API. Sjoerd could modify this script to print a Dutch label?

If you are interested in the code, please let me know.
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sabe

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Thanks. I will try to make this work on a Brother printer
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Bert-Jan

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Hello Andrew,

I'm facing the same challenge with a Dymo printer. Can you send it to me also?

My mail bertjan.vanderburg@vanhoutum.nl

Kind regards,
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Sven Spaniel

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Hello Andrew,

I have the same challenge as the previous speakers. Can you send me the script too?

My Email: crazynevs@gmx.de
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Sven Spaniel

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Hello Andrew,

I have the same challenge as the previous speakers. Can you send me the script too?

My Email: crazynevs@gmx.de
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Kai Helli

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Hello Andrew,

just another request for your script. I'm facing the same challenge like the other ones.

It's pity that aerohive has no HowTwo-articles concerning this topic. Or maybe I haven't found them.

Thanks in advance!

Kind regards

My Email: molole@freenet.de

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Sjoerd de Jong, Employee

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Hi Andrew,

Yes, a script would be very welcome! Can you send it to sdjong@lantech.nl? that would be awesome :-)

Best regards,
Sjoerd
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Andrew Swingewood

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I have sent you the script. Does it work as you would like?