Connectivity problem

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  • Updated 4 years ago
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I ́m administrating 6 APs 121, but suddenly last week they reported that the devices that connect to any of this APs, the APs disconnect the devices, for the APs to let them connect again I need to restart the AP, ¿Which solution or procedure do you suggest to solve this problem?
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Luis

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  • anxious, confused

Posted 4 years ago

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David Simon

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Which HiveManager and HiveOS do you use?
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Luis

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Hivemanager Enterprise   6.1r2b
HiveOS 6.1r2.1359



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Nick Lowe, Official Rep

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David's implicit point in his question is quite correct, you should update to HiveManager 6.1r3 or 6.1r5 and HiveOS 6.1r3b on the APs before looking in to this deeper.

Did you also restart your DHCP server at the same time?
(Edited)
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Luis

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thanks