Connection Issues with MAC and Windows

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  • Updated 3 years ago
Hi 

We recently installed 11 AP230's, the customer is using HMOL. We set up 5 psk ssid's. However the customer is complaining of low speeds and users kicked off the network. There are over 100 users using both mac and windows machines as well as ios and android devices. We have changed to 1-6-11 plan. We have also manually changed to eth0 speed and duplex settings in AP's to match the switches (1gb). We have turned down the max power of 2.4ghz to 15db in our radio profile and enable band steering to 5ghz. Still no improvements..

Any help would be appreciated
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CMM

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Posted 3 years ago

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CMM

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A windows machine that is experiencing problems: 


06/16/2015 02:53:39 PM  801934B1EC89  9C5D127E0E27  AH-7e0e00    BASIC   (1053)Tx probe resp (pwr 13dBm)06/16/2015 02:53:39 PM  801934B1EC89  9C5D127E0E24  AH-7e0e00    BASIC   (1054)Tx probe resp (pwr 13dBm)
06/16/2015 02:53:39 PM  801934B1EC89  9C5D127E1A26  AH-7e1a00    DETAIL  (708)Rx <specific> probe req (rssi -73dB)
06/16/2015 02:53:39 PM  801934B1EC89  9C5D127E1A26  AH-7e1a00    BASIC   (709)Tx probe resp (pwr 13dBm)
06/16/2015 02:53:39 PM  801934B1EC89  9C5D127E1A24  AH-7e1a00    BASIC   (710)Tx probe resp (pwr 13dBm)
06/16/2015 02:53:39 PM  801934B1EC89  9C5D127E1A26  AH-7e1a00    DETAIL  (711)Rx <specific> probe req (rssi -77dB)
06/16/2015 02:53:39 PM  801934B1EC89  9C5D127E1A26  AH-7e1a00    BASIC   (712)Tx probe resp (pwr 13dBm)
06/16/2015 02:53:39 PM  801934B1EC89  9C5D127E1A24  AH-7e1a00    BASIC   (713)Tx probe resp (pwr 13dBm)
06/16/2015 02:53:40 PM  801934B1EC89  9C5D127E0D17  AH-7e0d00    BASIC   (1295)Rx assoc req (rssi -57dB)
06/16/2015 02:53:40 PM  801934B1EC89  9C5D127E0D17  AH-7e0d00    BASIC   (1296)Tx assoc resp <accept> (status 0, pwr 13dBm)
06/16/2015 02:53:40 PM  801934B1EC89  9C5D127E0D17  AH-7e0d00    INFO    (1297)WPA-PSK auth is starting (at if=wifi0.4)
06/16/2015 02:53:40 PM  801934B1EC89  9C5D127E0D17  AH-7e0d00    INFO    (1298)Sending 1/4 msg of 4-Way Handshake (at if=wifi0.4)
06/16/2015 02:53:44 PM  801934B1EC89  9C5D127E0D17  AH-7e0d00    INFO    (1299)Sending 1/4 msg of 4-Way Handshake (at if=wifi0.4)
06/16/2015 02:53:44 PM  801934B1EC89  9C5D127E0D17  AH-7e0d00    INFO    (1300)Received 2/4 msg of 4-Way Handshake (at if=wifi0.4)
06/16/2015 02:53:44 PM  801934B1EC89  9C5D127E0D17  AH-7e0d00    INFO    (1301)Sending 3/4 msg of 4-Way Handshake (at if=wifi0.4)
06/16/2015 02:53:44 PM  801934B1EC89  9C5D127E0D17  AH-7e0d00    INFO    (1302)Received 4/4 msg of 4-Way Handshake (at if=wifi0.4)
06/16/2015 02:53:44 PM  801934B1EC89  9C5D127E0D17  AH-7e0d00    INFO    (1303)PTK is set (at if=wifi0.4)
06/16/2015 02:53:44 PM  801934B1EC89  9C5D127E0D17  AH-7e0d00    BASIC   (1304)Authentication is successfully finished (at if=wifi0.4)
06/16/2015 02:53:44 PM  801934B1EC89  9C5D127E0D17  AH-7e0d00    INFO    (1305)station sent out DHCP REQUEST message
06/16/2015 02:53:44 PM  801934B1EC89  9C5D127E0D17  AH-7e0d00    INFO    (1306)DHCP server sent out DHCP ACKNOWLEDGE message to station
06/16/2015 02:53:44 PM  801934B1EC89  9C5D127E0D17  AH-7e0d00    BASIC   (1307)DHCP session completed for station
06/16/2015 02:53:44 PM  801934B1EC89  9C5D127E0D17  AH-7e0d00    BASIC   (1308)IP 10.132.17.1 assigned for station
06/16/2015 02:53:53 PM  801934B1EC89  9C5D12792E96  AH-792e80    DETAIL  (1869)Rx <specific> probe req (rssi -68dB)
06/16/2015 02:53:53 PM  801934B1EC89  9C5D12792E96  AH-792e80    BASIC   (1870)Tx probe resp (pwr 8dBm)
06/16/2015 02:53:53 PM  801934B1EC89  9C5D12792E94  AH-792e80    BASIC   (1871)Tx probe resp (pwr 8dBm)
06/16/2015 02:53:53 PM  801934B1EC89  9C5D12792E96  AH-792e80    DETAIL  (1872)Rx <specific> probe req (rssi -68dB)
06/16/2015 02:53:53 PM  801934B1EC89  9C5D12792E96  AH-792e80    BASIC   (1873)Tx probe resp (pwr 8dBm)
06/16/2015 02:53:53 PM  801934B1EC89  9C5D12792E94  AH-792e80    BASIC   (1874)Tx probe resp (pwr 8dBm)
06/16/2015 02:53:53 PM  801934B1EC89  9C5D12792EA6  AH-792e80    DETAIL  (1875)Rx <specific> probe req (rssi -71dB)
06/16/2015 02:53:53 PM  801934B1EC89  9C5D12792EA6  AH-792e80    BASIC   (1876)Tx probe resp (pwr 13dBm)
06/16/2015 02:53:53 PM  801934B1EC89  9C5D12792EA4  AH-792e80    BASIC   (1877)Tx probe resp (pwr 13dBm)
06/16/2015 02:53:53 PM  801934B1EC89  9C5D127E0A97  AH-7e0a80    DETAIL  (771)Rx <specific> probe req (rssi -63dB)
06/16/2015 02:53:53 PM  801934B1EC89  9C5D127E0A97  AH-7e0a80    BASIC   (772)Tx probe resp (pwr 8dBm)
06/16/2015 02:53:53 PM  801934B1EC89  9C5D127E0A94  AH-7e0a80    BASIC   (773)Tx probe resp (pwr 8dBm)
06/16/2015 02:53:53 PM  801934B1EC89  9C5D127E0A97  AH-7e0a80    DETAIL  (774)Rx <specific> probe req (rssi -66dB)
06/16/2015 02:53:53 PM  801934B1EC89  9C5D127E0A97  AH-7e0a80    BASIC   (775)Tx probe resp (pwr 8dBm)
06/16/2015 02:53:53 PM  801934B1EC89  9C5D127E0A94  AH-7e0a80    BASIC   (776)Tx probe resp (pwr 8dBm)
06/16/2015 02:53:53 PM  801934B1EC89  9C5D127E0D27  AH-7e0d00    DETAIL  (1309)Rx <specific> probe req (rssi -63dB)
06/16/2015 02:53:53 PM  801934B1EC89  9C5D127E0D27  AH-7e0d00    BASIC   (1310)Tx probe resp (pwr 9dBm)
06/16/2015 02:53:53 PM  801934B1EC89  9C5D127E0D24  AH-7e0d00    BASIC   (1311)Tx probe resp (pwr 9dBm)
06/16/2015 02:53:53 PM  801934B1EC89  9C5D127E0E17  AH-7e0e00    DETAIL  (1055)Rx <specific> probe req (rssi -62dB)
06/16/2015 02:53:53 PM  801934B1EC89  9C5D127E0E17  AH-7e0e00    BASIC   (1056)Tx probe resp (pwr 8dBm)
06/16/2015 02:53:53 PM  801934B1EC89  9C5D127E0E14  AH-7e0e00    BASIC   (1057)Tx probe resp (pwr 8dBm)
06/16/2015 02:53:53 PM  801934B1EC89  9C5D127E0E27  AH-7e0e00    DETAIL  (1058)Rx <specific> probe req (rssi -68dB)
06/16/2015 02:53:53 PM  801934B1EC89  9C5D127E0E27  AH-7e0e00    BASIC   (1059)Tx probe resp (pwr 13dBm)
06/16/2015 02:53:53 PM  801934B1EC89  9C5D127E0E24  AH-7e0e00    BASIC   (1060)Tx probe resp (pwr 13dBm)
06/16/2015 02:53:53 PM  801934B1EC89  9C5D127E1A26  AH-7e1a00    DETAIL  (714)Rx <specific> probe req (rssi -79dB)
06/16/2015 02:53:53 PM  801934B1EC89  9C5D127E1A26  AH-7e1a00    BASIC   (715)Tx probe resp (pwr 13dBm)
06/16/2015 02:53:53 PM  801934B1EC89  9C5D127E1A24  AH-7e1a00    BASIC   (716)Tx probe resp (pwr 13dBm)
06/16/2015 02:53:54 PM  801934B1EC89  9C5D127E0D17  AH-7e0d00    BASIC   (1312)Sta(at if=wifi0.4) is de-authenticated because of STA roam away
06/16/2015 02:53:54 PM  801934B1EC89  9C5D127E0D17  AH-7e0d00    INFO    (1313)Tx deauth (reason 4 <assoc-leave>, pwr 13dBm)
06/16/2015 02:53:54 PM  801934B1EC89  9C5D127E0D17  AH-7e0d00    BASIC   (1314)Sta(at if=wifi0.4) is de-authenticated because of STA roam away
06/16/2015 02:53:54 PM  801934B1EC89  9C5D127E0D17  AH-7e0d00    INFO    (1315)Tx deauth (reason 4 <assoc-leave>, pwr 13dBm)
06/16/2015 02:53:54 PM  801934B1EC89  9C5D127E0D17  AH-7e0d00    BASIC   (1316)Sta(at if=wifi0.4) is de-authenticated because of roaming away
06/16/2015 02:53:54 PM  801934B1EC89  9C5D127E0D17  AH-7e0d00    INFO    (1317)Tx deauth (reason 4 <assoc-leave>, pwr 13dBm)
06/16/2015 02:53:54 PM  801934B1EC89  9C5D127E0E17  AH-7e0e00    BASIC   (1061)Rx auth <open> (frame 1, rssi -54dB)
06/16/2015 02:53:54 PM  801934B1EC89  9C5D127E0E17  AH-7e0e00    BASIC   (1062)Tx auth <open> (frame 2, status 0, pwr 8dBm)
06/16/2015 02:53:54 PM  801934B1EC89  9C5D127E0E17  AH-7e0e00    BASIC   (1063)Rx assoc req (rssi -54dB)
06/16/2015 02:53:54 PM  801934B1EC89  9C5D127E0E17  AH-7e0e00    BASIC   (1064)Tx assoc resp <accept> (status 0, pwr 8dBm)
06/16/2015 02:53:54 PM  801934B1EC89  9C5D127E0E17  AH-7e0e00    INFO    (1065)WPA-PSK auth is starting (at if=wifi0.4)
06/16/2015 02:53:54 PM  801934B1EC89  9C5D127E0E17  AH-7e0e00    INFO    (1066)Sending 1/4 msg of 4-Way Handshake (at if=wifi0.4)
06/16/2015 02:53:54 PM  801934B1EC89  9C5D127E0E17  AH-7e0e00    INFO    (1067)Received 2/4 msg of 4-Way Handshake (at if=wifi0.4)
06/16/2015 02:53:54 PM  801934B1EC89  9C5D127E0E17  AH-7e0e00    INFO    (1068)Sending 3/4 msg of 4-Way Handshake (at if=wifi0.4)
06/16/2015 02:53:54 PM  801934B1EC89  9C5D127E0E17  AH-7e0e00    INFO    (1069)Received 4/4 msg of 4-Way Handshake (at if=wifi0.4)
06/16/2015 02:53:54 PM  801934B1EC89  9C5D127E0E17  AH-7e0e00    INFO    (1070)PTK is set (at if=wifi0.4)
06/16/2015 02:53:54 PM  801934B1EC89  9C5D127E0E17  AH-7e0e00    BASIC   (1071)Authentication is successfully finished (at if=wifi0.4)
06/16/2015 02:53:54 PM  801934B1EC89  9C5D127E0E17  AH-7e0e00    INFO    (1072)station sent out DHCP REQUEST message
06/16/2015 02:53:54 PM  801934B1EC89  9C5D127E0E17  AH-7e0e00    INFO    (1073)DHCP server sent out DHCP ACKNOWLEDGE message to station
06/16/2015 02:53:54 PM  801934B1EC89  9C5D127E0E17  AH-7e0e00    BASIC   (1074)DHCP session completed for station
06/16/2015 02:53:54 PM  801934B1EC89  9C5D127E0E17  AH-7e0e00    BASIC   (1075)IP 10.132.17.1 assigned for station
06/16/2015 02:53:55 PM  801934B1EC89  9C5D127E0E17  AH-7e0e00    INFO    (1076)IPv6 address fe80::9c87:2e54:77e8:4752 is snooped.
06/16/2015 02:53:57 PM  801934B1EC89  9C5D127E0E17  AH-7e0e00    INFO    (1077)station sent out DHCP REQUEST message
06/16/2015 02:53:57 PM  801934B1EC89  9C5D127E0E17  AH-7e0e00    INFO    (1078)DHCP server sent out DHCP ACKNOWLEDGE message to station
06/16/2015 02:53:57 PM  801934B1EC89  9C5D127E0E17  AH-7e0e00    BASIC   (1079)DHCP session completed for station
06/16/2015 02:53:57 PM  801934B1EC89  9C5D127E0E17  AH-7e0e00    BASIC   (1080)IP 10.132.17.1 assigned for station
06/16/2015 02:54:20 PM  801934B1EC89  9C5D127E0CD7  AH-7e0cc0    DETAIL  (831)Rx <specific> probe req (rssi -67dB)
06/16/2015 02:54:20 PM  801934B1EC89  9C5D127E0CD7  AH-7e0cc0    BASIC   (832)Tx probe resp (pwr 8dBm)
06/16/2015 02:54:20 PM  801934B1EC89  9C5D127E0CD4  AH-7e0cc0    BASIC   (833)Tx probe resp (pwr 8dBm)
06/16/2015 02:54:20 PM  801934B1EC89  9C5D127E0E17  AH-7e0e00    DETAIL  (1081)Rx <specific> probe req (rssi -54dB)
06/16/2015 02:54:20 PM  801934B1EC89  9C5D127E0E17  AH-7e0e00    BASIC   (1082)Tx probe resp (pwr 8dBm)
06/16/2015 02:54:20 PM  801934B1EC89  9C5D127E0E14  AH-7e0e00    BASIC   (1083)Tx probe resp (pwr 8dBm)
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Nick Lowe, Official Rep

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What was the ultimate support stance on 802.11n clients that wouldn't connect where 802.11b was disabled?

I'd have been minded to just say the client equipment is faulty, have a nice day! :)
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Roberto Casula, Champ

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I've only had it once at an actual customer and in that case we just enabled the 11Mbps data rate and all was fine. Can't remember what the devices were now.

The only reason it sticks in my mind is because it also affected my son's Xbox 360. Absolutely refused to get an IP address if all the 802.11b data rates were disabled. I did loads of packet captures and it seemed that when all the 802.11b data rates were disabled, the Xbox just refused to receive the DHCP response packet so just sat there repeatedly doing DHCP requests with the retry counter on the AP shooting up. It was literally as if the packet wasn't being received no matter what data rate it was sent at. The bizarre thing was that once I enabled an 802.11b data rate, it happily received that DHCP packet even though it was being transmitted by the AP at the same data rate as before. So it definitely is something weird on the client side of things.
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Roberto Casula, Champ

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Oh yes, and the other thing was that the Xbox issue only occurred when I replaced an AP120 with an AP121 - otherwise config was exactly the same. I tested again when I subsequently replaced the AP121 with an AP230 and still had the problem. It makes me thing the problem is a client side issue but is dependent on something specific in what the AP is doing/sending as well (not that the AP is necessarily doing anything "wrong") - just not sure what! It might even be a timing issue.
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Nick Lowe, Official Rep

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Interesting, thanks. A few years back the Nintendo Wii caused fun as it required the original 802.11 data rates to be enabled. Thankfully, that bit of hardware seems to have died a death and few people want to connect it wirelessly these days.

There's a few Sky+HD boxes seen recently that have caused fun that do not seem to want to complete DHCP and also put every BSS they see with the same SSID as an individual option in the drop down menu it puts on screen. Bleh...

That may have been related to having the 802.11b data rates disabled but it was not important to have it working, with Wi-Fi offered as a best effort for resident staff in this place. Just palmed it off and said speak to Sky, it is a fault with the box... :P
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Crowdie, Champ

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Roberto, I saw the poor roaming primarily affect legacy devices and smartphones/tablets (although these devices can just have poor roaming all around).
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Nick Lowe, Official Rep

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On the Mac front, there is an issue in Yosemite until the as-yet-unreleased 10.10.4 where the DNS resolver fails giving the impression that the client has dropped off the wireless network.

See: http://www.macrumors.com/2015/05/26/apple-discoveryd-replaced-with-mdnsresponder/

Cycling the adapter on-and-off usually cajoles things in to working for a while in the older releases.
(Edited)
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CMM

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2.4 ghz ssid only - MAC client monitor

06/19/2015 04:20:33 PM  FCF8AE5A6004  9C5D12792E9A  AH-792e80    BASIC   (24709)Rx auth <open> (frame 1, rssi -42dB)06/19/2015 04:20:33 PM  FCF8AE5A6004  9C5D12792E9A  AH-792e80    BASIC   (24710)Tx auth <open> (frame 2, status 0, pwr 7dBm)
06/19/2015 04:20:33 PM  FCF8AE5A6004  9C5D127E0B1A  AH-7e0b00    BASIC   (3842)Sta(at if=wifi0.7) is de-authenticated because of STA roam away
06/19/2015 04:20:33 PM  FCF8AE5A6004  9C5D127E0B1A  AH-7e0b00    BASIC   (3844)Sta(at if=wifi0.7) is de-authenticated because of STA roam away
06/19/2015 04:20:34 PM  FCF8AE5A6004  9C5D12792E9A  AH-792e80    BASIC   (24711)Rx assoc req (rssi -46dB)
06/19/2015 04:20:34 PM  FCF8AE5A6004  9C5D12792E9A  AH-792e80    BASIC   (24712)Tx assoc resp <accept> (status 0, pwr 7dBm)
06/19/2015 04:20:34 PM  FCF8AE5A6004  9C5D12792E9A  AH-792e80    INFO    (24713)WPA-PSK auth is starting (at if=wifi0.7)
06/19/2015 04:20:34 PM  FCF8AE5A6004  9C5D12792E9A  AH-792e80    INFO    (24714)Sending 1/4 msg of 4-Way Handshake (at if=wifi0.7)
06/19/2015 04:20:34 PM  FCF8AE5A6004  9C5D12792E9A  AH-792e80    INFO    (24715)Received 2/4 msg of 4-Way Handshake (at if=wifi0.7)
06/19/2015 04:20:34 PM  FCF8AE5A6004  9C5D12792E9A  AH-792e80    INFO    (24716)Sending 3/4 msg of 4-Way Handshake (at if=wifi0.7)
06/19/2015 04:20:34 PM  FCF8AE5A6004  9C5D12792E9A  AH-792e80    INFO    (24717)Received 4/4 msg of 4-Way Handshake (at if=wifi0.7)
06/19/2015 04:20:34 PM  FCF8AE5A6004  9C5D12792E9A  AH-792e80    INFO    (24718)PTK is set (at if=wifi0.7)
06/19/2015 04:20:34 PM  FCF8AE5A6004  9C5D12792E9A  AH-792e80    BASIC   (24719)Authentication is successfully finished (at if=wifi0.7)
06/19/2015 04:20:34 PM  FCF8AE5A6004  9C5D12792E9A  AH-792e80    INFO    (24720)station sent out DHCP REQUEST message
06/19/2015 04:20:34 PM  FCF8AE5A6004  9C5D12792E9A  AH-792e80    INFO    (24721)DHCP server sent out DHCP ACKNOWLEDGE message to station
06/19/2015 04:20:34 PM  FCF8AE5A6004  9C5D12792E9A  AH-792e80    BASIC   (24722)DHCP session completed for station
06/19/2015 04:20:34 PM  FCF8AE5A6004  9C5D12792E9A  AH-792e80    BASIC   (24723)IP 10.132.17.46 assigned for station
06/19/2015 04:20:34 PM  FCF8AE5A6004  9C5D12792E9A  AH-792e80    INFO    (24724)IPv6 address fe80::f03e:a5b4:9524:eca3 is snooped.
06/19/2015 04:20:34 PM  FCF8AE5A6004  9C5D127E0B1A  AH-7e0b00    BASIC   (3846)Sta(at if=wifi0.7) is de-authenticated because of roaming away
06/19/2015 04:21:25 PM  FCF8AE5A6004  9C5D127E0B1A  AH-7e0b00    BASIC   (3848)Sta(at if=wifi0.7) is de-authenticated because of notification of driver
06/19/2015 04:21:25 PM  FCF8AE5A6004  9C5D127E0B1A  AH-7e0b00    BASIC   (3849)Sta(at if=wifi0.7) is de-authenticated because of notification of driver
06/19/2015 04:21:25 PM  FCF8AE5A6004  9C5D127E0B1A  AH-7e0b00    BASIC   (3850)Sta(at if=wifi0.7) is de-authenticated because of notification of driver
06/19/2015 04:24:19 PM  FCF8AE5A6004  9C5D12792E9A  AH-792e80    BASIC   (24731)Sta(at if=wifi0.7) is de-authenticated because of STA roam away
06/19/2015 04:24:19 PM  FCF8AE5A6004  9C5D12792E9A  AH-792e80    BASIC   (24733)Sta(at if=wifi0.7) is de-authenticated because of STA roam away
06/19/2015 04:24:19 PM  FCF8AE5A6004  9C5D12792E9A  AH-792e80    BASIC   (24735)Sta(at if=wifi0.7) is de-authenticated because of notification of driver
06/19/2015 04:24:19 PM  FCF8AE5A6004  9C5D12792E9A  AH-792e80    BASIC   (24736)Sta(at if=wifi0.7) is de-authenticated because of notification of driver
06/19/2015 04:24:19 PM  FCF8AE5A6004  9C5D127E0DDA  AH-7e0dc0    BASIC   (17660)Rx auth <open> (frame 1, rssi -50dB)
06/19/2015 04:24:19 PM  FCF8AE5A6004  9C5D127E0DDA  AH-7e0dc0    BASIC   (17661)Tx auth <open> (frame 2, status 0, pwr 7dBm)
06/19/2015 04:24:19 PM  FCF8AE5A6004  9C5D127E0DDA  AH-7e0dc0    BASIC   (17662)Rx assoc req (rssi -50dB)
06/19/2015 04:24:19 PM  FCF8AE5A6004  9C5D127E0DDA  AH-7e0dc0    BASIC   (17663)Tx assoc resp <accept> (status 0, pwr 7dBm)
06/19/2015 04:24:19 PM  FCF8AE5A6004  9C5D127E0DDA  AH-7e0dc0    INFO    (17664)WPA-PSK auth is starting (at if=wifi0.7)
06/19/2015 04:24:19 PM  FCF8AE5A6004  9C5D127E0DDA  AH-7e0dc0    INFO    (17665)Sending 1/4 msg of 4-Way Handshake (at if=wifi0.7)
06/19/2015 04:24:19 PM  FCF8AE5A6004  9C5D127E0DDA  AH-7e0dc0    INFO    (17666)Received 2/4 msg of 4-Way Handshake (at if=wifi0.7)
06/19/2015 04:24:19 PM  FCF8AE5A6004  9C5D127E0DDA  AH-7e0dc0    INFO    (17667)Sending 3/4 msg of 4-Way Handshake (at if=wifi0.7)
06/19/2015 04:24:19 PM  FCF8AE5A6004  9C5D127E0DDA  AH-7e0dc0    INFO    (17668)Received 4/4 msg of 4-Way Handshake (at if=wifi0.7)
06/19/2015 04:24:19 PM  FCF8AE5A6004  9C5D127E0DDA  AH-7e0dc0    INFO    (17669)PTK is set (at if=wifi0.7)
06/19/2015 04:24:19 PM  FCF8AE5A6004  9C5D127E0DDA  AH-7e0dc0    BASIC   (17670)Authentication is successfully finished (at if=wifi0.7)
06/19/2015 04:24:19 PM  FCF8AE5A6004  9C5D127E0DDA  AH-7e0dc0    INFO    (17671)station sent out DHCP REQUEST message
06/19/2015 04:24:19 PM  FCF8AE5A6004  9C5D127E0DDA  AH-7e0dc0    INFO    (17672)DHCP server sent out DHCP ACKNOWLEDGE message to station
06/19/2015 04:24:19 PM  FCF8AE5A6004  9C5D127E0DDA  AH-7e0dc0    BASIC   (17673)DHCP session completed for station
06/19/2015 04:24:19 PM  FCF8AE5A6004  9C5D127E0DDA  AH-7e0dc0    BASIC   (17674)IP 10.132.17.46 assigned for station
06/19/2015 04:24:19 PM  FCF8AE5A6004  9C5D127E0DDA  AH-7e0dc0    INFO    (17675)IPv6 address fe80::f03e:a5b4:9524:eca3 is snooped.
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Roberto Casula, Champ

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There's nothing obvious in the above to suggest any problem - the log just shows a normal roam. What did the client experience during this time period?

Your original post said you had 5 SSIDs (which is already more than I would recommend), but the above seems to suggest you have at least 7 SSIDs configured, which is really quite problematic in terms of the amount of airtime that will be used for management frames.

What is the rationale for having so many SSIDs?
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Nick Lowe, Official Rep

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(Edited)