Connecting to AP230

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  • Updated 2 years ago
I have added my AP230 to MyHive sometime back. But Now I have forgotten the username and password of MyHive account. I tried adding the same AP to the new MyHive account , but it says that serial number is already associated with another MyHive account. Can some one help me with this problem? I want to get access of my AP230.
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Ramesh Patil

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Posted 2 years ago

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Metka Dragos

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Ramesh,
did you try to reset the password? An access point cannot be associated with two accounts
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Ramesh Patil

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Thanks Metka for the reply.

I tried resetting the password, but the instruction are sent to my earlier email account, to which I do not have access.

Can you tell me, how can I make use of this AP?

Can I do factory default reset locally? But then , how to configure it without HiveManager?
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Metka Dragos

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Only support can help you now. They have to disassociate the AP from the old account. You can configure locally but that is not the point :)
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Ramesh Patil

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Thanks Metka