configure redirector virtual hivemanager appliance

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We started to manage a hivemanager virtual appliance. There will be different hivemanagers from different customers. I think we have to use DNS to get the redirection done (we can not configure the DHCP settings at the customers). I can not found a complete procedure to get this done. plse some help?

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Hans Matthé

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Posted 4 years ago

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Crowdie, Champ

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All you have to do is add a DNS A record for hivemanager.<domain> that points to the HiveManager virtual server to each site's DNS server(s).  It is really that simple.

To ensure it has worked it each site get a user at each site to PING the "hivemanager" hostname and it should resolve to the IP address you defined in the DNS A record.
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Carsten Buchenau, Champ

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Also, check out my answer on this thread: https://community.aerohive.com/aerohive/topics/how_to_install_hivemanager_virtual_appliance_as_cloud_services

It explains what you have to make sure on the Hivemanager side, to run it as a proper Cloud Service.

In case DNS is not an option, ask your distributor to create an OPR (On Premise Redirector) for your Hivemanager. He will need its public IP address to do this. This will give you direct access to Aerohive's Redirector, and you can then add all serial numbers and redirect them to your Hivemanager. 
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Hans Matthé

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Thx for the responses! We have a OPR and the AP's are redirected to our hive. The only thing that is not clear yet is how to transfer the AP to the correct hive of our customer. Can someone help us with this last step?

Thx!

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Carsten Buchenau, Champ

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Unfortunately the best / most reliable method I found is to wait until they show up inside the HM's root level as "unconfigured devices", and to reassign them to the proper VHM manually.



I tried other ways, such as auto-provisioning, but I found that the most reliable is the manual process.

Hope this helps...
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Hans Matthé

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Thx for the response. We indeed created a DNS record and use the Reassign function. Everything works well.
Thx!!!!