We have about 185 AP's (AP121) in our network. Users get a VLAN assigned (802.1x) according to their group membership (VLAN's are available on all AP's), so they get the same VLAN where ever they connect.
All AP's are in the same management VLAN and in the same Hive. We use HiveManager On line.
Today, while scanning with InSSider (following up on some complaints we received) I noticed that my laptop remained connected to the first AP I was connected to entering the building. I took over 5-6 minutes before I was connected to the AP with the "best" signal quality.
Are there any settings (AP, Hive manager) I can adjust to speed up the roaming process?
Thanks in advance!
Thanks for the quick reply.
Yes, we received this complaint from different users, using different clients and OS'es (ios, windows, android). Some of them where standing directly under an AP and where still connected to their "previous" AP, it sometimes took minutes before they where connected with the new AP.
I'm not at all familiar with these settings but I have read some info about the possibility of layer2/3 roaming and a caching option within aerohive ...
The threshold you should set to really up to your wireless network but 25 dB is considered a good SNR so 15 to 20 dB could be suitable.
We set the 2.4 and 5 ranges to 12MB.
Then we created a radio profile to set the power and channel settings. Create the profile and under the advanced settings (we) set MAX Transmit Power to 10. And channel setting t oadjust channels every 10 minutes.