Cant get an Customer ID for my on-prem HM, il recive an error message if il try

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  • Updated 3 years ago

Trying to set up Social login, but when i save i got the message that i got to retrive a customer ID

And when i try to do that i get this message

What should i do then?

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Posted 3 years ago

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Photo of Nick Lowe

Nick Lowe, Official Rep

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First consider updating to HiveManager 6.6r3 if you haven't done so already, if it then continues to not work, open a support case with your point of support. I suspect that you will need to open a case. The error message to me suggests a backend issue.