BR200 Internal error

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  • Question
  • Updated 5 years ago
  • Answered
Hi all,
I am testing a BR200-WP with the external authentication configured. When I test an acces with wrong credentials, the AP print in the web page "500 - Internal Server Error". Can you help me?

Photo of Davide Quadrini

Davide Quadrini

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Posted 5 years ago

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Photo of Sarah Banks

Sarah Banks

  • 75 Posts
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Hi Davide,
I'm sorry to see you're experiencing an issue. I haven't seen this happening on my BR-200, but in case it is an issue, could you please contact our fantastic support department? They'll be able to open a case and allow the processes internally that kick off to assess (and resolve, if needed) an issue. Thanks!