Bonjour Bridge Difficulties HiveOS 6.2r1

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  • Updated 3 years ago
  • (Edited)
We've been trying for several weeks to get the Bonjour Bridge running on 6.2r1 firmware (AP230s).

We had an easier time doing this on 6.1

We've got 3different VLAN, and the bonjour broadcast is not working (unless you're on the same VLAN as a printers or appleTV.) The Devices do not appear " in the list" on the computers.

We've tried to enable all services and enable only select services, to no avail. At the time of writing, the bonjour devices are correctly populating in HiveManager (and marked as checkmark shared as appropriate) however only the WiFi VLAN is showing up. Devices that are wired in and connected via other VLANs do not show up on Hivemanger's own "status" page .

We want any and all troubleshooting suggestions, including taking it to the packet capture level.

IGMP Snooping has been disabled on our Juniper switch (which helped is on 6.1)
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David

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Posted 4 years ago

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Travis Kaufman, Champ

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In the Bonjour Profile ( ensure all three VLANs are set in the allowed VLANs )
Bonjour 

Also in 6.2 - AH changed the way 6.1 explicitly "DENY" "PERMIT" rules were set.  See the photo.

Can you post your screen shot of the Bonjour Services? 
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Travis Kaufman, Champ

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Did you try this? 
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David

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On the bonjour gateway status page, only VLAN 30 services are showing up, even though we have enabled the other VLANs.



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Travis Kaufman, Champ

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Is the AP that is acting as the BDD tagged/trunked on these VLANs?
One quick test, can you create another Bonjour Policy, allow all.  And push to the BDD and test - let me know the results 
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David

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I’ve already tried an “all” profile with no results. More entries, but all of them on VLAN30. I can try again and post a screenshot of the client page if you like...

The APs are hooked up on trunk ports that should have access to all VLANs ( in fact, their native VLAN is another one, VLAN20). 

In general, I need to push a full update to the APs to change these settings right? That’s what I’ve been doing, so I can only do it off hours to avoid downtime

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Travis Kaufman, Champ

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Ive seen Bonjour Results better with Reboots.
Let me know 
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Sam

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What do you see under Monitor > Bonjour Gateway?
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Sam

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David,

Please let us know if it is working now. I made some changes to the Bonjour Gateway. I believe I identified a bug. Please confirm if it is working now.

Thanks.
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David

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No Change yet , pushed a full update this evening. I'm on HiveOS 6.2r1a.1931.
How would I get your patch?

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Sam

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Pushing a complete update undid my workaround. I'll fix it again tomorrow morning. However if it wasn't working when you checked then my workaround didn't work. Or did you push a complete and then test?
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David

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I'm 70% sure I tested before pushing the update, and it wasn't working. If it works, there should be 6-10 bonjour IPP Printers appearing from VLAN10.
(Edited)
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Sam

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I'm making the changes again. Please check in the morning before pushing a config.
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David

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No luck this morning, haven't made any changes. I noticed one of our IT ap is now on "bonjour-testing". This isn't a profile I've use in quite some time and shouldn't be on that AP.
(Edited)
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Chris Kelly

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This thread is getting old but just to maybe get in the loop or make you feel better, we have a ticket open for Bonjour not working at all across VLANs and the ticket has been open since 9/25/2014.  I'm pretty much resigned to the idea that Aerohive/Help Desk has no idea what to do about it.  They advertise that it works - on our deployment of AP121s is does not, not in any form or configuration.  It appears that the gateway AP is not creating a footprint in the required VLANs and nobody can seem to give a reason why, or a fix.

Good luck.
(Edited)
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David

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I worked with Aerohive's support and we have a workaround that has worked well so far. It's not the most elegant, but it has been stable for us for 2 months.

We basically downgraded one AP to a 6.1 Firmware (the one before it became "stateless"). This AP has the bonjour bridge enabled, and the other APs have no bonjour in their config. (You only need 1 AP to manage bridging for the whole network anyway).

The disadvantage with this setup is you have to remove bonjour bridge in your profile, push an update to all your APs except your designated one, and then re-add the bonjour bridge, and push that update to your designated one. Not too bad, just  few extra clicks when you have to do profile updates.