Assign static IP addresses to devices

  • 1
  • Question
  • Updated 6 months ago
Hello, can my AP130 be used to set up static IP's for devices based on their MAC address as you can do with most routers ? Any idea oin how to achieve this ? Thanks !!!
Photo of Tony Knors

Tony Knors

  • 23 Posts
  • 0 Reply Likes

Posted 6 months ago

  • 1
Photo of Nick Lowe

Nick Lowe, Official Rep

  • 2491 Posts
  • 451 Reply Likes
Hi Tony,

The AP130 is primarily used as an Access Point.

What are you using, or are you intending to use, as your DHCP server? This would frequently be the router.

You need to look at the DHCP server to configure IP reservations.

Thanks,

Nick
Photo of Tony Knors

Tony Knors

  • 23 Posts
  • 0 Reply Likes
Thanks for the reply Nick ! I am using the AP130 also as a DHCP server right now. The thing is I have quite a few IOT devices and some of these require a static IP address. My config is a ADSL Router from my IP provider that I use only to get Internet access and then I use the AP130 as a WIFI access Point. and DHCP Server So I need "something" that can manage static IP addresses based on a device MAC address.
Photo of Nick Lowe

Nick Lowe, Official Rep

  • 2491 Posts
  • 451 Reply Likes
Hi Tony,

Typically you would set this up on your ADSL router with its DHCP server.

The Aerohive built-in DHCP server does support reservations in HiveOS 8.2r1 but not in HiveOS 6.5r8b. I would not recommend this approach over doing this in your router.

Nick
(Edited)
Photo of Tony Knors

Tony Knors

  • 23 Posts
  • 0 Reply Likes
Yes I know but unfortunately my "modem" which is a proprietary system and allows for only 10 static IP addresses. I was hoping my AP130 could take this on but so no ? The DHCP server in my AP130 is working OK ... 
Photo of Nick Lowe

Nick Lowe, Official Rep

  • 2491 Posts
  • 451 Reply Likes
Photo of Tony Knors

Tony Knors

  • 23 Posts
  • 0 Reply Likes
Nick, as the DHCP reservation does not seem to be working for now, I have removed DHCP service from the AP130 for now. As long as I get no support I must use another solution for the time being. As for the support, I have tried to register multiple times and also replied to the email I reveived from support but no luck so far. I bought the AP130 second hand so I have no reseller. I do have a license for Cloud NG. I simply wish to register so I can log a support case as you suggested. Thanks ! Tony
Photo of Nick Lowe

Nick Lowe, Official Rep

  • 2491 Posts
  • 451 Reply Likes
Hi Tony,

That means that you have no entitlement to support from the Client Services team via that route, which is why you have not been able to register.

Regards,

Nick
Photo of Tony Knors

Tony Knors

  • 23 Posts
  • 0 Reply Likes
So ? I give up on AeroHive and buy something else ? Dissapointing experience so far ...
Photo of Nick Lowe

Nick Lowe, Official Rep

  • 2491 Posts
  • 451 Reply Likes
Hi Tony,

I am sorry to hear you are disappointed.

For reference, where HiveManager Connect is used, limited support is available via:

https://www.aerohive.com/support/connect-support/

I do not think you are using Connect, however?

Where an Aerohive device has been acquired second hand, where support has not been paid for, access to the Client Services team is limited.

I have been busy this week but will try and find time to test this over the weekend.

Regards,

Nick
Photo of Tony Knors

Tony Knors

  • 23 Posts
  • 0 Reply Likes
Thank you for your efforts Nick ... Was really hoping to have a good solution but the DHCP reservation thing is a showstopper for me as I need static addresses for some IOT devices. 
Photo of Tony Knors

Tony Knors

  • 23 Posts
  • 0 Reply Likes
Ok so I would need to add a BR200 router ?
Photo of Nick Lowe

Nick Lowe, Official Rep

  • 2491 Posts
  • 451 Reply Likes
No, it should be a generic feature of HiveOS where the DHCP server is offered. Depending on how this is being configured, you may need to use supplemental CLI, however.
(Edited)