APs broadcast a self-provisioned SSID named "host name_ac" not seen in hive mgr 6.4r1

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  • Updated 2 years ago

Has to be something in the config, but can't see the Mystery SSID from Hive Mgr

Clients see it, takes the hive password to authenticate

Any more clues I can provide?


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Joseph Nye

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Posted 3 years ago

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Mike Kouri, Official Rep

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That is called a Virtual Access Console. An access console is a special SSID that provides wireless console access to a Aerohive device when it is not accessible through the wired or wireless network. 

Search the online context-sensitive help for "access console" for more on this.
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Brian Powers, Champ

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To add to what Mike said, any "New out of box" AP will also broadcast an SSID that is AH-<last 6 of MAC>.

Do you have any new gear?  If not, are there any that are showing offline in your HM instance?  If so, compare the MAC address of that piece of gear to the SSID that you see and I'd bet you'll see a correlation.  

The access-console is configured under your Network Policy and Additional Settings.  Expand Service Settings.  You may have a default one applied that is generating the SSID.
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Joseph Nye

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Thanks Guys!!

 "The default SSID name for the Virtual console is “<hostname>_ac”, where <hostname> is the host name of the device. The default host name of a device consists of "AH-" plus the last six digits of its MAC address."

My host name had been changed from default and caused my initial confusion.  

Disabling the "Device virtual access console when the device gateway is not accessible" option fixed it, but makes me wonder why it doesn't think it can reach the gateway? 


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IT Admin

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Can anyone point me to where I do this:  Disabling the "Device virtual access console when the device gateway is not accessible" option.   I have an ongoing issue where all my APs drop out and broadcast their hostname as above.  Takes at least 10 mins for them to come up again.   
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Luke Harris

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This setting is located in the 'IP Track' group object. In there you will need to untick 'Enable the virtual access console' - however it may be more proactive to try and ascertain why this is happening in the first place.