Apple Imacs

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  • Updated 5 years ago
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I have a Apple computer lab with about 30 Apple iMacs. I have two aerohive access points in this room. I am have horrible disconnect issues when about 14 people are using the machines. I don't see anything in the aerohive that would lead to this issue. Has anyone had any issues with this in the past?
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Glenn Stants

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Posted 5 years ago

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Andrew MacTaggart, Champ

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Do you have Dynamic airtime scheduling enabled?

I have a room fully concrete and isolated with a AP in the room, I found that with Dynamic airtime scheduling that the 4 year old iMacs running 10.7.5 in those rooms would lose connectivity. I have not had the time to troubleshoot as of yet.

could be firmware related. What MAC OS are they running?
Are patches upto date and have you run disk verify, sometimes when updates are installed, especially that relate to the wireless, It is good to perform permission repair.

Also are you band steering clients to 5Ghz?
Are you load balancing?

When you look on the hive at the active clients are they joining 2.4Ghz or 5Ghz

also are the APs on different channels?
Have you looked at the error rates in the dashboard?

What are your power settings for the radios?

I have a comman area with 2 APs with power set to 8dBm and we have had over 70+ people working there with MBAs and other iDevices. No issues reported.
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Bradley Chambers, Champ

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You might be having some co-channel interference. Have you tried it with just 1 ap? Depending on what the iMacs are doing, 1 ap should be enough.