AP won't show up on Manager after hard reset...

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  • Updated 4 years ago
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I have reset an AP, but when I plug it into a Trunk port it never shows up in the Manager so I can push the config file to it. What do I do so I can configure it and place it on our network. Thanks
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James

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Posted 4 years ago

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Andrew MacTaggart, Champ

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you can try

console in and set the mgt0 vlan to your mgmt vlan that has dhcp and the native vlan of your trunk

int mgt0 vlan xx
int mgt0 native-vlan xx

or make sure your trunk includes vlan 1 with dhcp and native vlan 1

do a show capwap client from cli to verify that AP can call home
and or
show hivemanager




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James

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I shouldn't have to do all of that since I can connect a different AP to the exact same port and after a few minutes it comes straight up and online. Would you still recommend the same thing as above, or something else now. Thanks.
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Andrew MacTaggart, Champ

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I would still console in to see what is going on.

when you say a hard reset, did you use the pin hole to load factory defaults or does hard reset mean you unplugged and plugged in the AP?

What color is the LED?

Cheers
A
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James

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Ok, and by hard reset I mean I used the pin hole to load factory defaults. 
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Andrew MacTaggart, Champ

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default vlan on mgt0 is vlan 1 with native vlan 1
so if that is what your trunk is setup for and you have dhcp set for vlan 1 these are the first steps to get the AP to call home.

http://www.revolutionwifi.net/2011/03/aerohive-hiveap-provisioning-basics.html

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BJ, Champ

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When you default the AP, it is set to connect to its default vlan (1). If you have it on a trunked port and are not routing on vlan 1, or perhaps no dhcp server, it will have no connectivity to your HM.
Workaround...set the default vlan on the switch port to you mgt vlan or, in cisco terms, as an access port on that vlan and you should be able to route to your AP.
Once your config has been pushed to the AP, set the port back to trunk as you had it originally.