AP online on a static network, just not any devices that connect to it...

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I have a static IP network that I'm trying to add AP121 to. I entered the correct info under Mgt0 and it connects just fine to the hive manager and even shows my laptop that is connected to it via WiFi in the hive manager. Any device that connects to the network cannot get on the internet even though I can see said device connected to the hive manager. Device shows no internet connection from the AP to the Internet which doesn't make sense since it is connected to the internet.
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Vishad Patel

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Posted 4 years ago

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Andrew MacTaggart, Champ

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How have you configured IPs to the clients?

normally the AP interface would be on a trunk link
there would be a mgt0 vlan and a native vlan
there would be client vlans - with dhcp available to provide IP,SM,DG, and DNS etc...
you can use the vlan probe to test if the vlan is available and can get a dhcp address
you can check the client health status and use client monitor to see if something is breaking down
Also if you have a firewall then checking NAT and routing to the client vlan may be worth checking.
(Edited)
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Vishad Patel

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The AP is on VLAN 1 of the network which is static. VLAN 2 is DHCP and it works just fine on that VLAN without any issues. I have attached the settings for the AP. the health status is on devices on hive manager show 100% on radio, application, and network health. NAT is enabled as opposed to classical routing on the ProSecure 25 that we use.
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Andrew MacTaggart, Champ

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I would test in small steps to see where break is.
from the client ping to vlan 2's Default Gateway
ping your dns servers
do nslookup or dig to see if you can resolve hostnames
do a traceroute to see where the traffic stops
look at your NAT tables to make sure the host is being translated
You could try using vlan 1 for the user profile - to see if vlan 1 works at least
I assume you have not configure firewall settings on the user profile

my best guess would be issues with routing vlan 2 traffic, nat or dns settings



(Edited)