AP350 reset

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  • Updated 2 years ago
Have try to hard  reset a  AP350 with a paperclips, nothing happent, how to get a RMA ticket in Denmark
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Per Borup

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Posted 3 years ago

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Fanny

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Hi Per, 

Please contact your reseller/VAR in Denmark, and they will be able to help you. 

Kind Regards,
Fanny 

ISR Denmark
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Nick Lowe, Official Rep

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If you can get to the CLI:

_reset press

Simulates the same action.
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Per Borup

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Nic , I'am newbeee , dont understand you solution ? Please define it better for me, sorry
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Nick Lowe, Official Rep

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If you are able to use a console cable to connect to the AP and log in to it via the CLI, you can type in "_reset press" to perform the same action that would take place holding the physical reset button on.

(You can achieve the same thing via the CLI over SSH if you are able to talk to the management address, but I suspect not in your scenario.)

The username to use for the CLI is: admin
The default password for the CLI is: aerohive

Are you using classic HM or HM-NG?

For classic HM, you can see the password that is set in your environment via:

(Edited)
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Per Borup

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Hi, witch consolle client to use ?
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Bill W.

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Pretty much any console client you like. I personally like PuTTY and TeraTerm.