AP350 2.4 Ghz radio stops working

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  • Question
  • Updated 3 years ago
  • (Edited)
I have a location with an AP350 and after a week or so clients can't connect at 2.4 Ghz, 5.0 clients works fine. Restarting the AP clears the issue, but it's getting irritating to have to restart the device this often. I have many other AP350s out there that don't behave like this. Anyone else run into this issue?
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Joe Frazier

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  • irritated

Posted 3 years ago

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Ruwan Indika

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Hi Joe, what is the HiveOS version in AP350 ? please upgrade to 6.6r1. Also provide the output of show log buffer from the CLI. Is the issue that 2.4GHz clients cannot see the SSID or they can see the SSID but cannot case, if it is the latter please add the client mac address in to client monitor and check why the client is failing to connect.