We are excited to announce that we have launched our new Hive Community! HiveNation will remain as an archive, but all new posts, discussions, and articles will be created on Hive Community. You can visit our new community at thehivecommunity.aerohive.com
Thank you for providing that serial number. I have removed that serial number from our Redirector, so you should be able to add this device to your hive manager at this time. Please let me know if you have any further issues.