AP130 random reboots

  • 1
  • Question
  • Updated 10 months ago

I've got tens of AP130s and they keep rebooting occasionally  

There are the following in the logs but as I'm new to wifi and Aerohive these entries don't tell me much

1970-01-01 00:00:56 notice  ah_top: System is initialized
1970-01-01 00:00:55 notice  snmpd: free community "hivecommunity" from security list
1970-01-01 00:00:53 notice  snmpd: add community "hivecommunity" to security list
1970-01-01 00:11:25 alert   ah_scd: System is rebooting ...
1970-01-01 00:11:24 err     ah_scd: Config rollback execute, reboot AP.
1970-01-01 00:01:12 err     hiawatha: [Hiawatha] http(s) socket: 0.0.0.0: Address already in use
1970-01-01 00:00:58 notice  ah_top: System is initialized
2017-03-08 14:04:10 alert   ah_scd: System is rebooting ...
2017-03-08 14:03:26 info    ntpclient: [ntpclient]Set time - Wed Mar  8 14:03:26 2017
1970-01-01 00:01:12 err     hiawatha: [Hiawatha] http(s) socket: 0.0.0.0: Address already in use
1970-01-01 00:01:02 notice  snmpd: add community "xxx" to security list
1970-01-01 00:00:57 notice  ah_top: System is initialized
1970-01-01 00:00:56 notice  snmpd: free community "hivecommunity" from security list
1970-01-01 00:00:53 notice  snmpd: add community "hivecommunity" to security list
2017-03-08 14:01:46 alert   ah_scd: System is rebooting ...
2017-03-08 14:01:45 err     ah_scd: Config rollback execute, reboot AP.

version on APs :

Version:            HiveOS 6.5r1b release build2200
Build time:         Thu Jul 16 10:16:24 UTC 2015
Platform:           AP130
Bootloader ver:     v0.0.2.5
TPM ver:            v1.2.66.4

Hive manager classic

Software Version:6.8r4Build Time:2016-08-26 02:57:13

Thanks in advance

Photo of Patryk Szenfeld

Patryk Szenfeld

  • 38 Posts
  • 0 Reply Likes

Posted 12 months ago

  • 1
Photo of Nick Lowe

Nick Lowe, Official Rep

  • 2491 Posts
  • 451 Reply Likes
HI Patryk,

Please update to current code versions before attempting to troubleshoot further, HiveOS 6.5r7 or 8.0r1 on the AP130.

Thanks,

Nick
Photo of Crowdie

Crowdie, Champ

  • 972 Posts
  • 272 Reply Likes
The minimum HiveOS version you want to be running is 6.5r4.  I would recommend upgrading to 6.5r7 as it is "more mature" than the 8.0r1 code (which, if memory serves me correctly, is actually 7.1r2 renamed to keep consistent with the new 8.0r1 HiveManager/HiveManager NG).
Photo of Patryk Szenfeld

Patryk Szenfeld

  • 38 Posts
  • 0 Reply Likes
I've upgraded the software to HiveOS 6.8r1 Jakarta.-130440 and although things have improved significantly I still see occasional reboots,
Photo of Nick Lowe

Nick Lowe, Official Rep

  • 2491 Posts
  • 451 Reply Likes
Hi,

What version of HiveManager are you using?

Thanks,

Nick
Photo of Patryk Szenfeld

Patryk Szenfeld

  • 38 Posts
  • 0 Reply Likes
Enterprise   6.8r4
Photo of Nick Lowe

Nick Lowe, Official Rep

  • 2491 Posts
  • 451 Reply Likes
You should update to a current HiveManager first then.

Nick
Photo of Patryk Szenfeld

Patryk Szenfeld

  • 38 Posts
  • 0 Reply Likes
Can I go directly to the newest?
Photo of Bill W.

Bill W.

  • 222 Posts
  • 35 Reply Likes
Yes. Just do like any other upgrade and make sure you backup first.