AP121 Reboot and reverting to incorrect configuration

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  • Updated 2 years ago
Having problems with AP121s rebooting and reverting to a configuration that is not the most current. It happens to 5 or 6 AP121 each day. As a quick summary an AP121 will reboot (don’t know why) after the reboot I will start receiving an error such as the following: The "module auth cannot get the user profile for attribute 121". The attribute # varies. If I SSH into the AP and view the current configuration the configuration items for the referenced attribute # do not exist. In most cases if I view the backup configuration the configuration items for the referenced attribute # are there but not always. At this point If I copy the backup configuration to the running configuration and reboot the AP or push a complete configuration to the AP and reboot it the problem goes away. But it continues to happen again and again. All APs are running HiveOS 6.5r3 Honolulu.2530
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Jeff Turley

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Posted 2 years ago

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Aaron Storey

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Sounds like a support question. We did have issue with 6.5r3 on AP121's wasn't this particular issue but I am not 100% convinced it is working very well on that model. Maybe try rolling back to a previous HiveOS version.