Anomolous bandwidth reports

  • 2
  • Question
  • Updated 3 years ago
Over the past few weeks, I've noticed that HiveManager (On Premise) has been reporting that there is a LOT of bandwidth usage going on overnight... when there are no clients connected.
There are no intrusion reports either.
We have about 30 AP330's and about 15 AP370's. All of them are running the latest available firmware.
It's only a cosmetic thing at the moment. I'd like to get more reports running off to management, but I don't want to send them out with this glaring amount of bandwidth supposedly being used!

Photo of James Dodds

James Dodds

  • 13 Posts
  • 2 Reply Likes

Posted 3 years ago

  • 2
Photo of Volkan Bagci

Volkan Bagci

  • 55 Posts
  • 3 Reply Likes
I have the same observation in my installation. We have in total 150+ mixture of AP330 and AP230s with HiveOS 6.4r1d.2111 and HiveOS 6.6r1.2287 ... We have several schools and when we have couple of thousand users we observed like 400-500M trafic in total, now in summer the school is almost empty with mostly administration employees and statics shows 2-4Gb trafic. 

I can not see the data that should be generated in any report, no AP, App or user stands out i statics. 
Photo of James Dodds

James Dodds

  • 13 Posts
  • 2 Reply Likes
Phew!
I thought that there was something drastically wrong with our environment.
Speed isn't being impacted during the day... GUI issue :)
Photo of Volkan Bagci

Volkan Bagci

  • 55 Posts
  • 3 Reply Likes
Hi James, which HiveOS and firmware are you currently running
Photo of James Dodds

James Dodds

  • 13 Posts
  • 2 Reply Likes
Hey Volkan,

I'm running...
  • HM - 6.6r1
  • AP330 - 6.6r1.2287
  • AP370 - 6.5r2.2305
Photo of Volkan Bagci

Volkan Bagci

  • 55 Posts
  • 3 Reply Likes
We are also running 6.6r1 even thou it was not directly preferred by Aerohive, an update will probably fix how 6.6r1 maybe translates trafic statistics :) I will observe further how it behaves next weeks since we are expecting around 6000 users :) i hope we hit Tb level of statistics :P
(Edited)
Photo of Nick Lowe

Nick Lowe, Official Rep

  • 2491 Posts
  • 451 Reply Likes
I have noticed this issue to with clearly erroneous usage reports in HiveManager-NG. Something is definitely up here which needs investigating... Has anybody opened a support case on this behaviour?
Photo of Volkan Bagci

Volkan Bagci

  • 55 Posts
  • 3 Reply Likes
No i didnt, if noone from support or aerohive comments the issue here i will then open a support case. It is also OK to wait to see anyone else has the issue, and if it is possible to narrow to a version of HiveOS or something. 
Photo of Volkan Bagci

Volkan Bagci

  • 55 Posts
  • 3 Reply Likes
Here is the difference betwen 6.6r1 and 6.4r1d/e after downgrade HiveOS to 6.4r1d-e
A very clear difference between two versions. The drop is while pushing the older hiveOS to APs. 

(Edited)