AirWatch - Aerohive Integration documentation?

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  • Updated 2 years ago
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Is there any documentation for integrating AirWatch and Aerohive? I've been able to piece together how to get the enrollment page to come up, but I'm having problems beyond that.
For example, on an apple device I can succesfully enroll and apply the profile, but an android 4.2 device cannot connect to the play store to download the enrollment app because all traffic is blocked (besides the enrollment page).
I've spoken with technicians on both sides (airwatch & aerohive) and it seems that there isn't much support from either beyond the initial integration.

Any help? Thanks!
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Dan Ware

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Posted 5 years ago

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Andrew Garcia, Official Rep

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Hi Dan,

We are aware of the issue and are looking into the root cause.
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Dan Ware

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The issue of no documentation or the Android 4.2 problem?
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Andrew Garcia, Official Rep

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Sorry, I should have been more clear.

The documentation for configuring MDM integration is available via the help file:

http://www.aerohive.com/330000/docs/h...

We are investigating what is needed on our side for when Google Play is the delivery method for the AirWatch agent.

I know you said you talked to Aerohive and AirWatch support before about this issue. Please make sure you have an open case on file about your issue with Aerohive, so you can be notified of a resolution.
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Lisa Niles

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I have finally wrapped up 6 months os working with Air-watch to get this working.  Using HM6 and Air-watch.  Please see attached doc.  It works!  Thanks Lisahttps://www.synercomm.com/pdf/Aerohive-AirWatch_Integration.pdf
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BJ, Champ

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Looking forward to trying it out. Thanks!

Best,
BJ