Airdrop does not work

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  • Updated 3 years ago
We've recently rolled out a Aerohive deployment with AP230's and HiveOS 6.4r1d.2111. It's a very dense deployment with up to 60 iPads/MacBooks per AP in some situations. Ever since we started using the new deployment AirDrop refuses to work on any of the Macs or iPads. We're running several versions of iOS and Mac OS X and none of the devices can detect other devices to AirDrop to. 
Is there a setting, or configuration that could be blocking AirDrop from working correctly?
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glenstorey .

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  • puzzled

Posted 3 years ago

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Nick Lowe, Official Rep

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AirDrop does not use your Aerohive wireless network. It's peer-to-peer.

I suspect you are therefore hitting up against there being two methods of discovery, one based on Bluetooth 4.0 for newer Macs (2012 and newer as a rule of thumb) and a legacy method.

You'll notice a Don't see who you're looking for option in OS X on newer Macs:



When you click it, there's the ability to use the legacy method of discovery:
(Edited)
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glenstorey .

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Thanks for your reply!
No, that's not it. New → New doesn't work, nor does New → Old (with or without the legacy option). 
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Nick Lowe, Official Rep

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Hmm, well as it should not be using your Aerohive wireless network for discovery or transfer, I'm pretty puzzled too.
(Edited)
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glenstorey .

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It only started happening since we went Aerohive. Could be noise related / but there isn't anything else that we changed on the system since the problems started. Might be a challenge to debug. 
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Nick Lowe, Official Rep

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I think that it is unlikely to be Aerohive related as it is independent to it, I guess it's possible there's something odd going on with Bonjour.

You could take a few of your clients completely out of range of the wireless network and try to use it to see what happens.

Take a read through this to help understand how it works:

https://medium.com/@mariociabarra/wifriedx-in-depth-look-at-yosemite-wifi-and-awdl-airdrop-41a93eb22...
(Edited)