Active Directory authentication behind NAT

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  • Updated 1 year ago
Hi, I've a problem using AD Auth on a network behind a NAT using HiveManager Classic. I have multiple networks linked with a MPLS network and every single site has their own AP connected directly on the lan and all is working fine. In one of this site also connected in MPLS, I want to create a separate network for wifi environment using an ethernet router NATing the wifi subnet. In this case the user profile using a PPSK authentication works fine, a user profile usind AD auth doesn't work. Can someone help me with this issue.
Thanks
Giuseppe
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Giuseppe Albanese

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Posted 1 year ago

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Sam Lynn, Moderator

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Hello Giuseppe, 

What you are describing should work, however we would need more details to really begin troubleshooting with you. If you are able, I would ask that you open a support case with our Aerohive Technical Support Team at support.aerohive.com so we can work with you to get this resolved. 

Hope to hear from you soon!