802.1x authentication intermittent,

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  • Updated 5 years ago
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Hi Team,

I have deployed a wireless network, using the 801.1x authentication integrate with the HiveAP Radius Server with back-end AD servers for the user credential.

the AD user has been grouped in to multiple group based on vlans. all working fine without any issue.

the issue :

some times the user can t login, when i try to check, under the AD trying to add the AP to domain it says failed and request time out. after a few try to join it works find and this happens about 4 times daily. i have posted to support and the process is getting delay. i hope someone can help me here if you know this issue before.



mohan
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Mohanantass

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Posted 5 years ago

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Mohanantass

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at the time of the issue, i have tried to ping the AD server and am able to do so ...?
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Mohanantass

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Nick Lowe, Official Rep

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It's likely to mean what it says on the tin with the error message, I would install Wireshark on the server and validate that the LDAP request is being received and processed.

Nick