802.1x issues on Windows devices

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  • Updated 2 years ago
I have an SSID setup using 802.1x authentication through an NPS server. It works just fine for our large Mac population. However, Windows devices simply cannot connect. Sometimes by manually disabling "validate server certificate" you can get a device to connect, but this is neither consistent nor possible across the district. 

Are there any obvious things to look at? 

Thank you in advance for your time. 
Photo of Antonio Pereira

Antonio Pereira

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Posted 2 years ago

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BJ, Champ

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Make sure you've pushed the CA cert to your Windows clients for server validation. Usually the HiveManager Root CA is used.

To test from a Windows PC:
Log into HiveManager and go to: 
Configuration - Advanced Configuration - Keys and Certificates - Certificate Management
Select Default_CA.pem and export. Rename the extension to .cer (Default_CA.cer) and save to the desktop. Double click the Default_CA icon on the desktop and Install Certificate into the Trusted Root Certificate Authorities.

Hope this helps a little.