I'm getting ready to upgrade from 5.1r4 to the 6.0r2 on my Hivemanager. I opened the Update Software and selected "File from Update Server". There were 3 options but I selected the latest to download, 6.0r2. It has been stuck at 20% for 2 days and I can't find a way to stop it and restart it. I have powered off and restarted the VM but it's hung. Does anyone know how to manually clear that connection?