Conversations

Conversations 1 - 20 of 35
Photo of Ben Bridle
Why do some of my Aerohive APs reboot every so often by themselves?
Randomly every day one or two of our Aerohive Access Points reboots without being asked to do so. We have managed to gather some logs fr...
  • 5 me toos
  • 9 replies
  • Question
  • Answered
Photo of maartenb
Transfer AP's from one account to another
Hi there, Is there a way to transfer AP's from one account to another? In other words how to change ownership of the hardware and license?
  • 1 me too
  • 6 replies
  • Question
  • Answered
Photo of Van Jones
Normal number of ip sessions
Would anyone be willing to run some commands on their aps for me so I can compare to see if we are 'normal'? Specifically,  sh station - ...
  • 1 me too
  • 3 replies
  • Question
Photo of Van Jones
Gold releases
We have been Aerohive customers for several years now and with the patience of Job we have worked through bugs with Aerohive support, Aer...
  • 1 me too
  • 3 replies
  • Question
Photo of Van Jones
No access points in neighbor details in HMOL
I'm trying to determine why access points whose management interface lives in our switch management vlan don't show any access points und...
  • Van Jones, 3 years ago

  • 1 me too
  • 0 replies
  • Question
Photo of Van Jones
Periodic Reboot required?
We have worked through our access point crash/reboot issues.  We are currently working through high cpu issues.  Now we are noticing that...
  • 5 me toos
  • 17 replies
  • Question
  • Answered
Photo of Van Jones
Unable to add comments to support ticket
Is anyone else having trouble posting comments to your support tickets?  I can add attachments, but can't add comments.  There are no err...
  • 1 me too
  • 2 replies
  • Question
Photo of Van Jones
Virtual console off and on all around campus
The _ac virtual console is off and on on access points all around campus. When I ssh to the access points and ping either the gateway or...
  • 1 me too
  • 3 replies
  • Question
Photo of Van Jones
Error messages in flash log
I'm troubleshooting an issue and I have a couple of error messages in the flash log that I need to interpret: This message happens once ...
  • 1 me too
  • 2 replies
  • Question
Photo of Van Jones
WIPS, DAS off/on
I think that it would be great to have a clear indicator when looking at an access point to know whether or not certain services are enab...
  • Van Jones, 3 years ago

  • 2 me toos
  • 0 replies
  • Idea
Photo of Van Jones
No recent application signature updates
The current version of application signatures for us is 4.0.6 from 11/14/2014.  In 2014, we had 3 different updates...this year there hav...
  • 1 me too
  • 4 replies
  • Question
Photo of Van Jones
SNMP monitoring gaps
We are using LibreNMS to provide an additional view into our network, but it seems to give a lot of false positives when reporting on Aer...
  • 1 me too
  • 1 reply
  • Question
Photo of Van Jones
SNMP information for CPU / Memory
My network engineer is trying to poll cpu and memory stats on AP330 access points via snmp, but is unable to find the OID for those. Are...
  • 7 me toos
  • 18 replies
  • Question
  • Answered
Photo of LB3
AP230 frequent reboots
We are having AP230's reboot randomly.  usually between 3-6 a day in this one building.  We have 38 APs in the building.  We have a Cisco...
  • 1 me too
  • 11 replies
  • Question
  • Answered
Photo of phil stokes
clients staying connected to ap but lose lan/wan connectivity
So we recently did some switch upgrades to cisco catalyst 2960s and expanded our wifi coverage. We've noticed users have no problem getti...
  • 5 me toos
  • 28 replies
  • Question
  • Answered
Photo of Giulio
Our company wants to sell excess stock of Aerohive AP330, new!
Hi there, I am struggling to re-sell out surplus stock! brand new, AP330. Any help will be much appreciated.
  • 1 me too
  • 8 replies
  • Question
  • Answered
Photo of IT Manager
No Internet Connection via Full Strenght Wireless Connection
Since upgrading my access points to HiveOS 6.1r2.1359 and APP Sig ver 3.1.0 just over two weeks ago I have had some of my users complaini...
  • 2 me toos
  • 16 replies
  • Question
  • Doesn't Need an Answer
Photo of Van Jones
GRE tunnels between APs that can't see each other.
I've started watching traffic flows between buildings and I'm seeing AH AP330 access points communicating via GRE tunnels that are on com...
  • 2 me toos
  • 3 replies
  • Question
  • Answered
Photo of Van Jones
Share filters between users on same VHM
Feature request:  when I create a filter, I would like to be able to share the filter with others in the same VHM.
  • Van Jones, 4 years ago

  • 2 me toos
  • 0 replies
  • Idea